About us
A county firm, and what that means
Kent is large enough that working it properly is a different proposition from working one town. This page sets out how we do it, and where we think a local firm would do better.
What a county firm is for
Cross-county work, mostly. A Sevenoaks house to a village outside Canterbury. A Whitstable flat out to Tenterden. A Medway terrace to the Marsh. Those moves cross several kinds of road and two entirely different access problems, and they want planning as one job.
It is also the long runs — London and the Home Counties out to a Kent village, which is the commonest long move in this part of England, and the reverse for households leaving for the West Country or the North.
How we work
We survey before we quote
A number given over the phone from a room count is a guess with a decimal point on it. Somebody looks at the volume, the access and the stairs first — in person, or on video where that suits you better.
We work the whole county
Maidstone to the Marsh, the Medway towns to the Weald. Cross-county moves are planned as one job rather than handed between two firms at the halfway point.
We send work away
Some Kent towns have their own removals firms who know those streets better than a county outfit can. For purely local work there, we say so rather than compete for it.
We wrap before we carry
Blankets on upholstery, corners protected, mirrors and glass crated, clothes moved hanging. Nothing leaves a room bare, including on a move of six miles.
We write down what would change it
A permit, a shuttle, an extra crew member, a lift booking. All of it on the quote with the reason, so nothing is raised for the first time on the morning.
The towns we send work to
A firm working one town every day knows things we cannot: which alley floods, which street has a market on a Thursday, which building's concierge will not answer before nine. For purely local work in those towns, they are the better call.
- Tunbridge Wells — Its own firm for the Pantiles side and the Victorian villas.
- Folkestone — The harbour, the Leas and the Creative Quarter.
- Herne Bay — Seafront flats and the bungalow belt behind them.
- Whitstable — Fisherman's cottages and alleys no lorry will enter.
If your move crosses the county, that is our work and we will do it properly.
On price
There are no figures anywhere on this site, deliberately. A number written before anyone has seen your access, your volume and your dates would be fiction, and fiction on a website turns into an argument on the day.
What you get is a written quote after a survey, with the scope set out plainly: what is included, what would change it, and what happens if the dates move. That is a more useful transparency than a headline price that applies to nobody.
What we will not do
House clearance, which needs a waste carrier licence we do not hold. Pianos, safes and fine art beyond ordinary crating, which belong with specialists. And moves with both ends inside London, where permits and timed bays make a London firm the sensible choice.
Saying so costs us the occasional booking and saves everybody a bad day.
Getting more than one quote
Please do. Ask each firm the same three questions: where will the vehicle stand, who is doing the wrapping, and what happens if my completion slips. A written quote that answers those is worth more than a cheaper one that does not.
Talk it through with somebody who knows the roads.
Most of what goes wrong on a move is predictable, and most of it is about access and dates rather than lifting.