The advantage, stated honestly
The Eurotunnel terminal at Folkestone and the port at Dover are both in
Kent. A load leaving Maidstone, Ashford or the Medway towns is at the
crossing while a firm starting inland is still on the M25.
That is a real advantage and a limited one. It shortens the first leg,
reduces the exposure to motorway traffic, and lets a vehicle leave your
street at a civilised hour. It does not speed up a customs clearance, and
anyone claiming otherwise is selling you something.
Where we go
Customs, since Brexit
Moving a household out of the UK is a customs export now. Three things
follow. An inventory, itemised and valued line by line —
"box of kitchen" is not an inventory. Transit paperwork,
raised before the vehicle leaves. And evidence of transfer of
residence, which is what allows used personal effects to enter
without import duty.
We prepare and lodge the export side and tell you what to obtain and
when. The pieces only you can get — your residency application, your
address proof at the far end — have the longest lead times and should be
started before anyone thinks about boxes.
Second home, or actually moving?
This matters more than anything else here. Transfer-of-residence relief
applies when the destination becomes your primary residence. If you are
staying resident in Kent and furnishing a place abroad, the relief does
not apply and the goods are a conventional import assessed on declared
value.
Plenty of people genuinely do not know which they are on the first call.
That is fine — it just has to be settled before the inventory is valued,
because correcting it afterwards is painful.
Collecting from elsewhere in the UK
A household leaving the country is rarely all in one place. We collect
from London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh and
Bristol and consolidate with the Kent load before the vehicle heads for
the crossing. Arrange it early; adding a collection once the vehicle is
loaded is a different proposition.
Dedicated or shared
A dedicated vehicle carries your household alone and leaves when you are
ready. A shared load consolidates with other moves going the same way, so
you pay for your share and fit around the other deliveries.
Neither comes with a day count from us. Transit depends on the route, the
consolidation schedule and clearance at both ends — your quote sets out
the expected window for your move and says what would shift it.
Storage on the way out
Very common, particularly here. The UK house completes before the
destination is ready, and the gap can be weeks. The household sits in
store in Kent and exports when
you say — simpler and cheaper than storing it in a country whose
paperwork you are still learning.